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TELL US, Get a FREE Pad-Pak

Thursday, July 17, 2014

Tell Us...Get a Free Pad-Pak

If you know of a HeartSine samaritan® PAD that has been used during a Sudden Cardiac Arrest event, it’s critical that you provide HeartSine with the Saver® EVO file, which contains comprehensive data about the event, and a completed Customer Event Form that Small graphic detailing how to get a free Pad-Pak.provides details about the patient and the event. We use the information you provide to measure the success of our AEDs and to continually improve our products to ensure the most optimum results.

That’s why it’s important that you TELL US whenever a samaritan PAD has been used! In fact, this data is so important to us, that we’ll provide you with a free Pad-Pak just for your effort. Simply upload the Saver EVO file and Customer Event Form (which can be found on the distributor portal) to HeartSine as soon as possible after the event (within 72 hours is ideal, so the data isn’t lost), and we’ll send you a free-Pad-Pak. Just TELL US. It’s that simple.

Software Upgrade for Samartian for Product Correction - 500P Defibrillator

Tuesday, May 06, 2014
HeartSine Technologies samaritan® PAD 500P (Public Access Defibrillator) Software upgrade

Dear Owners of the samaritan® PAD 500P,

The purpose of this letter is to inform you of a corrective action that HeartSine Technologies Ltd. is introducing in relation to samaritan® PAD 500P public access defibrillators.

The corrective action is intended to address an issue that could affect the accuracy of the CPR (cardiopulmonary resuscitation) instructions provided to rescuers by the samaritan® PAD 500P Defibrillator during a sudden cardiac arrest situation. HeartSine Technologies’ records indicate that you have received a samaritan® PAD 500P device which is affected by this action.

Issue identified

The samaritan® PAD 500P Defibrillator is intended, where appropriate, to deliver shocks to victims of a sudden cardiac arrest and has a secondary function to provide feedback to rescuers concerning the effectiveness of the CPR they are providing.

The corrective action described in this Upgrade is for Product Correction relates to this secondary function. The software in your samaritan® PAD 500P may miscalculate the CPR rate of compression per minute being administered to the patient. 

The rescuer may, therefore, be incorrectly advised by the device to “Push Slower” when, in fact, the CPR rate is at an acceptable level. There are reports of death and serious injury during the use of the samaritan PAD 500P devices, and in two cases the incorrect CPR feedback given to the user cannot be eliminated as being a contributory factor to the patient outcome. Any samaritan® PAD 500P Defibrillator devices manufactured between February 2010 and January 2014 with the following serial numbers inclusive are affected by this issue:

· 10B0010001 to 14B00461703

Download PDF here for more information on this software upgrade

The need for defibrillators in the community and workplace.

Tuesday, May 06, 2014

Cardiac disease is the leading cause of death in United Kingdom. Almost twice as many people die from heart disease than the next leading cause of death. The statistics are sobering, within ten minutes of a serious cardiac episode a person must be receiving CPR or defibrillation in order to have any hope of recovery; however the average response time for medical personnel to arrive at the scene of a cardiac arrest is between seven and ten minutes. In rural areas the wait can be far longer.

In the event of a sudden cardiac arrest, a person is completely at the mercy of any bystanders nearby for assistance, and the vigilance and efforts of witnesses increases survival rates substantially. An individual that is treated with a defibrillator within minutes of experiencing a cardiac arrest is 75% more likely to survive than a person that is not. In areas with little CPR training and few or no defibrillators, the survival rate of a cardiac arrest outside of a hospital lingers at 10%. Over a hundred thousand people die every year due to cardiac disease and those that do survive can experience life changing symptoms as a result of the lack of oxygen during those first crucial minutes of an episode, including brain damage. Fewer than 2% of the public are treated with a defibrillator when experiencing a cardiac arrest. A substantial amount of medical literature indicates that this device is often the difference between life and death.

Anecdotally, there are thousands of stories of families that would not be complete without the use of a defibrillator. The father who had a heart attack while bowling with friends and was saved through the quick action of his team-mates, the high-school student that collapses suddenly due to an undiagnosed heart deformity while on the basketball court, the young mother walking down a public street and saved by quick-thinking bystanders all owe their survival to the opportunity to utilise a small device that can change health outcomes in a big way. Without defibrillators available to the public, each of these stories would have a very different ending.

AED, or automated external defibrillation, is overwhelming and scary to many people in the beginning. Thoughts of violent shocks delivered to patients on popular medical television shows come to mind and individuals may fear for their own safety and those they are attempting to help, however use of an AED device is very simple. AED devices include directions and many models have automated instructions that walk an operator through the process one step at a time. Emergency operators are also trained to provide directions to those attempting to utilise an AED device and some CPR and first aid classes have already incorporated AED instruction into their curriculum; however the devices are designed specifically to be simple enough for use by a layperson with no medical experience.

An AED defibrillator delivers an electrical shock through the skin to the heart. The heartbeat is controlled through electrical pulses generated within the muscle, unfortunately there are times where this pulse becomes disorganised or fails altogether causing a cardiac episode. When the heart fails to beat correctly the brain and muscles become starved for oxygen and brain cells will begin to die within four to five minutes without oxygenated blood, the use of an AED restarts the electrical pulses within the heart or attempts to correct the disorganised rhythm, allowing the heart to beat correctly again.

Many communities have got together to raise funds to place AED devices in public places. Sadly, this often comes at the expense of losing a member of the community to a cardiac arrest that could have been saved through the use of a defibrillator. Some communities have recruited business owners to donate portions of their sales during Heart Month (July) or in conjunction with healthy living programs in their areas. Some communities have fought to place the devices in schools in order to save young athletes that may be completely unaware of a heart problem. Bake sales, company matching programs, and even community rummage sales have been used to fund-raise for the addition of AEDs to communities. Individuals recognise thanks to outreach programs and educational efforts that the ten minutes it takes for an ambulance to travel to them, may be far too long to save their life. Defibrillators place in public places in the community is an essential way to prevent tragedy from occurring.